Who we are
Score Rise Group ("we," "us") provides credit restoration services from South Florida. This policy explains what information we collect through scorerisegroup.com and our forms, how we use it, and the choices you have. Questions: email scorerisegroup@outlook.com or call (888) 755-5360.
Information we collect
- Consultation requests: your name, email, phone number and ZIP code.
- Client intake: your name, contact details, mailing address, date of birth, the last 4 digits of your Social Security number, your credit goals and anything you choose to tell us about your credit.
- Documents you upload: a photo ID and a proof of address, which the credit bureaus require to verify your identity.
- Referral program: your name, contact details, your referral code and how you want to receive rewards (for example, a Zelle or Cash App phone number, email or $cashtag).
- Referral links: if you open the site through a referral link, your browser stores that referral code for up to 60 days so we know who referred you. It is stored only on your device.
- Basic technical information: like most websites, our hosting provider automatically records information such as your IP address and browser type when you visit.
We never ask for your full Social Security number or for passwords to your credit monitoring or bureau accounts through this website.
How we use it
- To review your credit, prepare your plan and provide the services you sign up for.
- To prepare and send disputes and letters to credit bureaus and creditors on your behalf, with your authorization.
- To contact you about your consultation or your account by phone, text or email.
- To track referrals and pay referral rewards.
- To keep records required by law.
Who we share it with
We do not sell your personal information. We share it only as needed to run our business and serve you:
- Credit bureaus and creditors (Equifax, Experian, TransUnion and the companies listed on your report), when we dispute or negotiate items for you.
- Service providers that host our website and store form submissions and records for us, such as Netlify and Google. They may use the information only to provide their services to us.
- Legal requirements: when required by law, court order or to protect our rights.
If you sign up for credit monitoring through a link on our site, you share information directly with that provider under its own privacy policy.
How we protect it
Access to client information is limited to the people who need it to serve you. Our website uses encrypted connections (HTTPS). No method of storing or sending information is completely secure, so we collect only what we need for your service.
How long we keep it
We keep your information while you are a client and afterward for as long as needed to meet legal and record-keeping requirements, then delete it.
Your choices
- Ask to see, correct or delete the information we have about you by emailing or calling us.
- Stop text messages at any time by replying STOP, or ask us to stop calls or emails.
- Clear the referral code stored in your browser by clearing your browser's site data.
Children
Our services are for adults 18 and older. We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy. The date at the top shows when it last changed.